With the legalization of online gambling in 2014, the so-called UKGC license was introduced. This license was granted to online casinos that have the ability to accept players from Great Britain. In concrete terms, this means that online casinos that do not hold a license like this are not allowed to accept players from Great Britain.
How can a UK Gambling Commission license be obtained?
The license that can be issued by the UK Gambling Commission is one of the strongest to date. Take, for example, the check that is carried out by the organization with regard to the technical operation of the online slots. The payout percentage in particular is continuously monitored by the UK Gambling Commission. Many online casinos are in any case not eligible to obtain a license from the UK Gambling Commission because they have not had the functioning of their random number generator checked. This audit must always be carried out by an independent and, of course, also specialized audit firm.
The so-called UK Gambling Commission was appointed as supervisor of these activities, which immediately made it responsible for granting or not granting licenses to companies. The new authority did not come out of the blue, because before 2014 the UK Gambling Commission was responsible for the ins and outs of ordinary, physical English casinos. Moreover, this task should not be underestimated. After all, there are few European countries where gambling is as popular as in Great Britain.
Online casinos that want to receive a license from the UK Gambling Commission must of course also be able to demonstrate that they have everything in order financially. This is also a considerable requirement. Not only must all formation costs have been paid, but there must also be a solid reserve with which the winnings of players can be paid out. Moreover, this reserve must be continuously replenished. Only in this way is it possible, after all, to be able to provide players with financial security for a short period of time. Another point that casinos must meet is to offer an exclusion option. In other words, does a player feel that he or she is becoming addicted? Then it must be able to exclude itself to prevent further financial loss.
Contrary to popular belief, it is not the case that the UK Gambling Commission itself handles complaints from players. The moment you have a complaint about a certain online casino that holds a UKGC license, you must direct it to a so-called Alternative Dispute Resolution. These companies specialize in solving online casino problems and have been designated by the UKGC. In principle, every online casino has the option to choose a specific ADR. This is a drawback for the player. If an ADR is just a bit too annoying against a certain online casino, it can in principle effortlessly choose to switch to another party.